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End of the commentCareers Contact Client Logins Search Why About The Difference Innovation at Executive Leadership Excellence & Loyalty Awards Investor Relations Solutions Human Understanding Program Experience Marketing Institutes Reputation Workforce Resources Events News Why About The Difference Executive Leadership Excellence & Loyalty Awards Investor Relations Solutions Human Understanding Program Experience Marketing Institutes Reputation Workforce Resources Events News Careers Contact Client login Search 2024 Experience Perspective™ Dive into key strategies and trends based on our extensive research, and insights from millions of consumers, patients, and healthcare leaders. Access the Report Watch the Webcast CASE STUDY Improving parental involvement for better NPS at Children’s Minnesota WATCH THE WEBCAST READ THE STUDY On the leading edge of HUMANIZING CARE START INNOVATING LIVE AND AVAILABLE NOW The first and only Px partner to integrate patient data directly into the EHR. GET PROACTIVE With the complexity and demands associated with healthcare delivery today, seeing the whole picture is more important than ever. The end-to-end Human Understanding ® Program is designed to help you capture and act on what matters most to each patient. Explore the power of Human Understanding ® Reputation Workforce Institutes Marketing Experience Experience Capture what matters most—before, during, after, and beyond the clinical encounter. Empower truly personalized care, timely follow-up, and faster improvement, and build loyalty as a result. Learn moreExperience Marketing Reputation Marketing Inspire loyalty and create meaningful connections. Gain strategic advantage through consumer and competitive insights. Learn moreWorkforce Institutes Institutes Empower leadership with knowledge, trends, and peer-to-peer networking to guide strategy and governance. Learn moreExperience Marketing Reputation Workforce Institutes Reputation Engage patients in sharing their experience, build brand awareness and rank, and track standings. Learn moreExperience Marketing Reputation Workforce Institutes Workforce Quickly assess workforce engagement, identify areas for recognition and improvement, and build strategies to reduce burnout and foster change. Learn moreExperience Marketing Reputation Workforce Institutes NPS growth and employee engagement: The power of thoughtful communication See what metrics they focused on ON DEMAND WEBCAST Children’s Minnesota took a deceptively simple but powerful step forward: They focused o communication. Join us to see what metrics Children’s Minnesota focused on to increase NPS by 4%. Experience Perspective 2024: Key insights and trends for the year ahead Learn key strategies ON DEMAND WEBCAST Join the authors of the 2024 Experience Perspective in this webcast as they dive into key strategies and trends. Igniting a better patient experience featuring Dr. Mike Explore the power of Human Understanding ON DEMAND WEBCAST Don’t miss this opportunity to enhance the quality of care, rediscover the joy in your work, and contribute your thoughts as healthcare evolves for both patients and providers. Join our community on LinkedIn Consumer insights drive decision-making in the digital age, especially in healthcare. Please join us in welcoming our first-ever Chief Experience Officer, Jennifer Baron, CPXP! We’re thrilled to announce that we’ve been recognized as one of Becker’s Healthcare’s top 150 places to work in healthcare! Join the conversation now Latest from Latest from Patient Experience Transforming patient care: The power of the bedside shift report Show me the story Explore the latest Pediatric Exploring the partnership between clinical access and patient experience Show me the story Explore the latest Pediatric Exploring AI and tech to enhance the patient experience Show me the story Explore the latest Let’s stay in touch! Learn about upcoming Human Understanding ® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights. can help you better understand the people you serve. Find out how → Leading healthcare brands trust Leading healthcare brands trust HUB24 | 30th ANNUAL NRC HEALTH CONFERENCE | LEARN MORE → (US) 1.800.388.4264 Contact us © 2024 National Research Corporation. ® and Human Understanding ® are registered trademarks of National Research Corporation d/b/a . Newsletter Sign-Up Follow Us Sitemap About Solutions Resources Events News Careers Contact Client logins Privacy Policy Terms of...